At Corbett Palace, we understand that travel plans may change. Our cancellation and refund conditions depend on the reservation type, selected package, booking channel, and cancellation terms communicated at the time of confirmation.

Cancellation Requests

If you need to make changes to your booking, please reach out to us. We accept changes through our booking emails at info@corbettpalace.com or booking@corbettpalace.com. You may also contact us by phone at +91 89203 40000. We need to have the booking reference as well as contact details registered at the time the booking was made to be able to help. Please detail exactly how the booking needs to be changed. Cancellations are only effective after you have received written confirmation from one of our team members, so please make sure to keep a record.

Cancellation Charges and Refunds

Cancellation terms and fees will be based on what was presented and agreed to during booking. Cancellation policies can also differ by type of package booked, such as for a discounted or special event package. Where an approved refund request occurs, payments are generally refunded to the original payment method. The exact timeline of the payment is at the sole discretion of the booking company and payment service provider, although payment teams can be expected to provide some context on the approximate timing.

Any eligible refund approved by Corbett Palace will be processed within 3–4 working days, excluding Sundays and public holidays. The time taken for the refunded amount to reflect in the guest’s account may vary depending on the bank, original payment method, or payment service provider.

No-Show and Early Departure

If a guest does not arrive on the scheduled check-in date without notifying the property, the reservation may be treated as a no-show. Any applicable charges or refund eligibility will follow the confirmed booking terms. Leaving before the scheduled check-out date does not automatically entitle a guest to a refund for unused nights or services.

Changes to Reservations

Requests to change dates, room categories, guest numbers, or package inclusions are subject to availability and may involve additional charges or rate differences. Changes are not confirmed until approved by the booking team.

Exceptional Circumstances

In cases involving severe weather, government restrictions, safety concerns, or other exceptional circumstances, guests should contact us to discuss available options. Any cancellation, rescheduling, or refund will be handled according to the booking terms and applicable law. For clarification, please contact info@corbettpalace.com or +91 89203 40000.